Harnessing IT and mechatronics technology to maximize customer value and staff efficiency within the cash-based transaction industry
What we do
We help tellers put more focus on delivering the core value that only human interactions can provide by freeing them from tasks that can be done otherwise. Not only does automation of routine tasks reduce staff workload and the voids left by human hands, but it also enables tellers to listen to customer needs and recommend well-suited financial products. In addition, as banking environment changes with time, automation of financial service can enhance customer experience by providing more options open for both the senior and the digitally engaged millennial to come.
How we do
With years of experience in the banking industry, we are known for standing by the side of banks and sharing the same question : how does this automation help the business? Combining hands-on experiences of banking system development and branch design for major financial institutions, we help banks harness leading technologies at optimal cost by streamlining the process and trajectory. Our reporting tools enable our customers to have clear visibility across the system and provide business model insight which in result can lead to higher profitability.
Why LG CNS
Our customers know firsthand that our product and service is unsurpassed in its professionalism and expertise. We have serviced major Korean commercial banks (NH bank, KB Kookmin Bank, Woori Bank, Shinhan Bank and the Industrial Bank of Korea) as well as major non-bank financial institutions (KFSS, Hyndai Securities and Shinhan Card) We also have supplied over 20,000 cash dispensing modules to more than 20 countries worldwide and exported recycling ATMs and TCRs to China, Italy, the US, Indonesia, India and Iran with over 10,000 units currently in operation.
Covering up to 40% of
the Korean market for 5 years
- Mechatronics/control and bill validation technology, H/W Integration, embedded S/W, nationwide service network
- Domestic : Nonghyup, Woori, Shinhan, KEBHana, KB Kookmin, Busan, Korea Post, National Federation of Fisheries Cooperatives, National Credit Union Federation of Korea
- Global : Fis in China, US, Italy, India, Indonesia