|
|
 |
| |
|
|
 |
| |
|
| SERVICE OVERVIEW |
|
| |
IT outsourcing service is designed to entrust those duties related with enterprise IT systems to external professional service providers. Customers can make use of an outsourcing service when seeking to utilize IT as a robust engine for enterprise growth as well as when resolving core problems in the IT sector, such as technology, system, costs, strategy setup and serious IT personnel shortages.
IT outsourcing is based on a long-term relationship between customers and service providers. An IT outsourcing partner is important in order to maximize efficiency while minimizing risk. LG CNS will lead the business
of each client to success by means of the following capabilities.
Expected risk factors when trying to use an outsourcing service
- Bankruptcy of the outsourcing service provider
- Inadequate understanding about the customer’s business sector
- Concern about the quality of service being provided
- Concern about the disclosure of confidential customer information
- Unfavorable treatment of transferred personnel
- Concern about heavy dependency on the service provider
Who is the best provider?
- Service provision capability
- Stabilized financial structure
- Outsourcing implementation experience
- Customer-oriented outsourcing vision
- Outsourcing policy
- Proven outsourcing methodology |
| |
|
| PROVIDING SERVICE |
|
| |
| Data Center Service |
Network Service |
| The LG CNS data center service is headquartered at exclusive world-class facilities, and is dedicated to providing an effective and safe IT center with unbeatable operation capabilities. Using this service, customers can save money and enhance system stability and security while coping with flexibly in an ever-changing business |
LG CNS service is equipped with professional knowledge and extensive experience, and offers its customers stabilized and cost-effective data communication services. Additionally, clients may freely concentrate on the productive activities of IT technology, while being protected from the communication disconnection and speed degradation that frequently occurs in complicated network systems
from WAN to LAN. |
| Application Service |
Distributed Computing Service |
| LG CNS application service is developed and maintained by experienced professional engineers based on internationally-proven tools and advanced methodology. Customers can acquire high quality applications quickly and easily through this service, as they minimize the risk factors of using advanced technology. This service offers first-rate applied capability, trained professional engineers and strict quality control, and reduces the cost of the total life cycle. |
LG CNS computing service, which maintains professional technology on remote management, prevents and resolves problems quickly within a distributed computing environment. It also strengthens a firm’s security capability. Distributed computing services enable users to save the total cost of IT management through its provision on the basis of TCO (Total Cost of Ownership). |
| Help Desk Service |
Disaster Recovery Service |
| LG CNS provides an integrated help desk service composed of experts from each IT field. Customers can enhance business productivity by quickly resolving all problems, which may frequently occur when IT users handle IT infrastructure elements, using the LG CNS help desk service.. |
LG CNS disaster recovery service enhances customer satisfaction and reliability and ensures the continuity of an enterprise’s essential business and management practices. Toward such a goal this service runs a stabilized backup center equipped with professional technology, as well as a disaster recovery plan that conforms to the business arena of each individual enterprise. |
| e-Service |
| e-Service is characterized by an infrastructure process service and intermediary service with various related organizations. In particular, LG CNS payment solution has drawn attention as the representative e-Service in Korea, with recognition from the Supreme Court project and numerous Internet e-Commerce sites. |
|
 |
|
|
