References

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- Hynix Outsourcing project
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Provide application operation and maintenance service including ERP
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Service Offering
Certain measurements to provide flexible IT support in the change of management and IT service to be a global top company were requested. Also enhanced capacity of customer IT organization was required.
Application operation/maintenance services
Differentiated Service for Customer
Based on strategic partnership, strategic utilization of IT outsourcing system is enhanced and effective SLA management system is established. IT outsourcing capacity and service quality are improved and optimization of human resource and organization is achieved.