References

- Perpendicular and horizontal link and integration in entire business divisions of Seoul Metro (management, finance, purchase/inventory, maintenance, transportation, human resource, etc.) is required to share emerging information and to support prompt process.

- Lifespan of facility and equipment needs to be prolonged by scientific maintenance.

- Overview: Based on the best practices, enterprise business process and system were innovated and management on resource, inventory and manpower was integrated, which realized predictable and speedy management and created management value.

- IT Infrastructure Establishment: ERP-centered unified system approach structure has been established and IT infrastructure for integrated information system operation to support standardized business and system in the enterprise-level has been installed.

- System Installation: In addition to 13 ERP modules, we established advanced enterprise infrastructure through links between 11 internal and external systems with application of 6 solutions; web developed for 4 business units including business transportation, SSO, IAM, EP, barcode and PDA.

- EP (LG CNS iKep Solution) application: By applying iKep, a LG CNS portal solution, integrated it with ERP.

- By eliminating redundant business with improvement and automation of enterprise business processes, we achieved manpower reduction effects.

- By preventing default of vehicles and railways and prompt recovery with scientific maintenance by data, we prolonged lifespan of facilities.

- We had cost reduction effects such as decreased inventory cost and outsourcing repair cost as well as automatic reduction of corporate credit card surcharges.