Developed based on over 20 years of LG Group’s HR digital transformation (DX) expertise, SINGLEX HR is a secure global SaaS-based cloud service with a robust security framework. It integrates all essential HR modules in an all-in-one solution tailored to meet corporate HR needs. From consulting to onboarding, LG’s HR experts leverage best practices to assess HR processes and resolve pain points efficiently.

By integrating AI into every stage of the employee lifecycle, from recruitment, onboarding, job competency, training, career development, and performance management to retirement, SINGLEX HR enhances productivity in complex HR processes. Experience AI powered innovations such as resume analysis and talent discovery, workforce competency analysis with tailored skill recommendations, personalized learning content, career path suggestions, keyword based competency tracking, predictive analytics for key talent retention, and an AI based HR chatbot. Transform your HR operations with AI.

SINGLEX HR ensures seamless compliance with evolving domestic regulations, including annual tax settlement updates, frequently revised tax laws, and labor standards laws. Through continuous monitoring, we swiftly identify regulatory changes and implement timely updates in line with revision schedules. This is particularly beneficial for HR managers who struggle with annual tax law changes during year end tax settlements, as real time compliance is one of the greatest advantages of a SaaS based system. SINGLEX HR (Global Edition) also addresses compliance issues in major countries, making it an ideal solution for companies with international subsidiaries or affiliates.

SINGLEX HR maximizes the benefits of SaaS by ensuring convenient solution management, operational efficiency, and continuous access to the latest technologies. We establish a roadmap for performance enhancements and provide regular major upgrades, patch updates, and hotfixes. Deliver an HR environment that reflects the latest industry trends for both HR managers and employees.

Even for the same type of facility, different management approaches across factories can make data analysis and fault management challenging. The SINGLEX Facility Management solution is designed to allow facility managers to standardize and input facility master data effectively. It provides templates that support the detailed structuring of facility sub-modules, ensuring systematic data organization. Additionally, customized training from expert manufacturing consultants is available when needed.

This enables enhanced visibility into facility and component data across all factories, improving facility management efficiency for factory automation and facilitating data-driven decision-making.

When maintenance methods vary by worker, the root causes of facility issues may not be properly addressed, leading to recurring breakdowns. To prevent this, it is essential to perform maintenance tasks based on standardized processes.

SINGLEX Facility Management provides a standardized process master applicable to over one million facilities, enabling rapid process setup and systematic execution of both corrective and preventive maintenance. Standardizing maintenance processes reduces work time, lowers repair costs, and enhances the efficiency and stability of facility management.

n the era of factory automation, predictive maintenance is gaining traction as it analyzes facility conditions in real time to anticipate failures before they occur. Implementing predictive maintenance requires the collection of facility data and historical failure records, the development of failure prediction algorithms suited to the equipment in use, and the application of digital twin technology. SINGLEX Facility Management leverages LG CNS expertise and IBM Maximo technology to collect and utilize data through digital transformation. The system provides alerts on failure probabilities and expected breakdown dates, enabling data driven scheduling of maintenance to minimize losses by factoring in downtime and opportunity costs.

Optimized facility management includes maintaining appropriate levels of materials and spare parts inventory. These components are essential for immediate action in the event of equipment failure and must be meticulously managed. Poor inventory management can lead to prolonged equipment downtime, resulting in greater financial losses. SINGLEX Facility Management integrates seamlessly with Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP) while utilizing AI models validated by LG CNS to calculate the optimal inventory levels for materials and spare parts. The system also automates ordering based on these calculations. Simulations have demonstrated that this approach can reduce inventory costs by more than 10 percent.

While most SaaS-based facility management solutions offer mobile services, SINGLEX Facility Management is the only solution that provides both mobile push notifications for equipment failures and standardized work orders (W/O). When an equipment failure occurs, SINGLEX Facility Management sends real-time push notifications detailing the affected facility and the type of failure. The app also provides standardized work orders based on a predefined workflow. This ensures that maintenance tasks are carried out systematically on-site, facilitating seamless factory automation (FA) operations.

Now, you no longer need to worry about which account to select or how to set the items during the expense processing with corporate cards. In SINGLEX UAS, the AI learns from past statement processing history and recommends the optimal expense account. Users can process corporate card statements with a single click using the AI-suggested information, and automatic voucher creation without user intervention is also possible.

Proper corporate financial accounting starts with preventing fraudulent expense usage. The SINGLEX intelligent expense management (UAS) solution provides the ability to monitor abnormal behavior in advance by setting up scenarios for irregularities and actions. If an expense entry is classified as misuse, the system allows users to set individual follow-up requirements for each scenario, and also enables the addition of criteria and rules for expense processing monitoring, ensuring accurate and convenient management of expense misuse.

This feature prevents user confusion and increases administrative efficiency by pre-configuring accounts and mandatory items that can be processed for each type of evidence. By setting these items, it helps avoid budget overruns and unnecessary expenses, ensures compliance with internal expense management regulations, and prevents fraudulent usage in advance. Additionally, it contributes to reducing the company's tax and legal risks by clearly organizing expense data.

SINGLEX Intelligent Expense Management (UAS) is designed with a flexible structure capable of implementing various interfaces, providing high integration with existing systems such as ERP, groupware, to-do lists, approval requests, approvals, chatbot, and data warehouses. This ensures real-time data updates across systems, enabling executives to make decisions based on the latest information and reducing errors caused by data omissions or duplicate entries.

For users with frequent business trips or work outside the office, handling tasks via mobile is common. However, if the features offered in the mobile environment differ from those on a PC, users often face the inconvenience of having to readjust. SINGLEX UAS provides a mobile environment identical to the PC environment, enabling users to manage tasks with one click, without any time or space constraints. With a user-centered UX design, it allows for easy and fast automation of expense management.

Salesforce is the globally recognized No. 1 CRM solution, offering flexible scalability and integration tailored to various industries and business sizes. As an official partner of Salesforce, SINGLEX goes beyond simply providing solutions, offering customized strategies and professional implementation services. Even after implementation, we maximize CRM utilization through continuous support and optimization, becoming a trusted partner in your successful digital transformation (DX).

SINGLEX provides CRM environments optimized for businesses, based on the largest Salesforce user base in Korea and extensive project experience across various industries. With assets accumulated through numerous industry projects, SINGLEX enables fast implementation without the need for additional development. Additionally, by leveraging Salesforce's powerful features such as data integration, automation, and hyper-personalization, we support the innovation of client experiences and maximize sales and operational efficiency.

SINGLEX has proven its expertise in implementing and optimizing Hyperforce most effectively by being the first to introduce Enterprise-level Hyperforce in Korea. Hyperforce provides both local data storage and global scalability, ensuring complete compliance with global regulations according to the regulatory standards of various geographic locations. This enables maximizing data security and performance while maintaining flexible operations.

With 223 certifications and over 50 specialized professionals, SINGLEX has the largest expert organization in Korea, offering comprehensive End-to-End services covering all stages from CRM implementation to operation. From consulting, system setup strategies, and business process design to maintenance, SINGLEX provides seamless integrated solutions throughout the entire process.

GenForce (registered as Oliva AI) is listed on Salesforce's official app and service store, AppExchange. By utilizing open-source LLMs, it integrates with various APIs like ChatGPT, Azure GPT, and Gemini, providing seamless support for Korean, English, and Japanese. GenForce can be applied across all areas of CRM, contributing to increased productivity and business insights. Additionally, to ensure rapid integration of GPT APIs, it includes a prompt management feature, allowing users to not only use predefined AI services but also create and manage a variety of templates based on their needs. This enables easy and fast deployment of custom AI solutions tailored to the client’s specific objectives.