IT has become a key driver for banks to maintain competitiveness and improve client experience. Banking operations are evolving rapidly through digital transformation, enhanced cybersecurity, open banking, cloud utilization, and data analytics. Mobile banking and AI-based personalized services are expanding, making it essential for banks to provide better client experiences as a core competitive advantage.

Korean banks are expanding their global operations, entering Southeast Asia—including Vietnam and Indonesia—as well as Japan, the United States, India, and Eastern Europe. This creates a growing demand for banking systems tailored to local markets, global payment systems, and customized IT services. By quickly establishing robust IT systems and ensuring stable operation and continuous improvement, banks strengthen their global competitiveness and create new opportunities.

The insurance industry is evolving rapidly with digital transformation. Many insurance companies are enhancing customer-centric services and improving operational efficiency using digital technologies. Insurance products are now sold through online platforms and mobile apps, while services such as customer support and claims processing are being automated. Big data and AI are actively used to analyze customer needs and expectations. Insurers are offering customized products and services, applying advanced analysis for fraud detection and risk assessment to increase customer satisfaction.

LG CNS is responding to market changes by accelerating digital transformation, strengthening client-centric strategies, utilizing big data and AI, collaborating with InsurTech, supporting ESG management, enhancing risk management and product innovation, and addressing regulatory changes.

We build systems that support AI-based underwriting, fraud detection, and smart housing subscriptions. By analyzing diverse client data, we deliver customized services using big data and AX technologies. These strategies enable LG CNS to respond effectively to the rapidly changing insurance business environment.

Since the early 2000s, the securities industry has advanced from Home Trading Systems (HTS) to Mobile Trading Systems (MTS) with the spread of the Internet. During the pandemic, non-face-to-face transactions surged, while individual investors expanded into overseas markets and diverse products such as stocks and bonds. As a result, many securities firms are seeking the optimal infrastructure environment and focusing on building hybrid IT systems.