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Global home appliance manufacturer · North America

39% productivity improvement through two years of innovation

North American plant recognized as a globally leading smart factory

Productivity39% improvementInnovation results over the past 2 years
39% productivity improvement through two years of innovation
LG CNS/Factova Control

Challenge

  • Challenge: A plant that has in-sourced parts manufacturing—metal press working, plastic injection molding, painting—must raise productivity and quality together
  • Need to automate heavy, hazardous and labor-intensive assembly, welding and fastening tasks
  • Need to proactively address productivity losses caused by anomalies at each production stage and by equipment faults
  • Need for efficient management of plant energy use

Customer's Innovation Initiatives

  • Production & quality management: Introduced AI-based intelligent injection molding machines. Temperature and pressure sensors on the molds collect and analyze data in real time to maintain optimal injection conditions
  • Integrated end-to-end production: Vertical integration performing everything from parts manufacturing to final assembly and packaging in one place reduces logistics cost and production lead time. Robots handle hazardous and demanding tasks
  • Anomaly checks at each production stage are automated with AI, and an equipment detection system flags productivity-loss factors from equipment faults in advance
  • Plant management: BECON, a building energy management solution, monitors power usage in real time and enables remote control

Customer Results

  • Productivity up 39% (over the past 2 years)
  • Parts productivity up approx. 20%, defect rate improved approx. 60%
  • Field failure rate down 61%, process defect rate down 43%
  • Overall equipment effectiveness (OEE) up 21%, product development lead time cut 30%
  • Energy consumption down 22%, greenhouse gas emissions per product down 19%
Field failure rate -61%, process defect rate -43%Quality cost reduction
OEE +21%, product development lead time -30%Operational efficiency
Energy consumption -22%, GHG per product -19%Energy/Environment

These results were achieved through the customer's smart factory innovation initiatives as a whole.

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