Enterprise Resource Planning (ERP) systems are rapidly evolving, fueled by digital transformation (DX) and technological innovation. Among the most significant trends is the shift to cloud-based SAP S/4HANA and the integration of AI technologies into ERP, commonly referred to as AX on ERP. By embedding AI into ERP, companies gain advanced capabilities in data analytics and predictive decision-making, resulting in significantly improved operational efficiency and agility. These changes firmly establish ERP systems as a core driver of enterprise-wide digital innovation.
for clients considering a transition to Cloud ERP or AX on ERP
Providing justification and execution strategies for adopting next-generation ERP through IT landscape analysis and diagnostics
Establishing improvement directions through objective and structured analysis based on actual operational data
Discovering areas for AI integration and providing use cases through AX Discovery and AX PI programs
Building customized ERP systems tailored to specific business requirements
Building ERP quickly and cost-effectively based on best practices
Conducting pre-assessments to anticipate conversion issues and ensuring a stable transition with minimal downtime and no data loss
backed by Korea’s largest SAP S/4HANA reference projects
While enterprises seek to respond quickly to changing business environments and stay competitive by adopting new technologies, legacy ERP systems have often been heavily customized to reflect business-specific functions, making it difficult to adopt the latest SAP technologies and features.
To address this, SAP’s Clean Core approach maintains the core ERP functions as standard while offloading complex customizations and tailored functions to a cloud-based platform (SAP BTP), helping ensure system stability and performance, and enabling stable upgrades and cost-effectiveness.
Based on its experience from Korea’s largest S/4HANA Private Cloud Edition (PCE) building projects, LG CNS leverages Clean Core-based design and development expertise to analyze existing custom code and identify components that can be standardized. It delivers next-generation ERP building services using a Clean Core-centered development methodology that maximizes adoption of SAP standards and minimizes customization.
Although many enterprises expect improved data processing speeds through cloud-based ERP using SAP S/4HANA, these benefits are hard to achieve unless performance, data, interfaces, security, and Clean Core development standards are holistically considered from the initial design phase.
Leveraging its experience from Korea’s largest SAP S/4HANA PCE architecture design and building projects, LG CNS provides an optimized standard architecture that enhances system performance, enables flexible resource scaling, reduces costs, and supports rapid adoption of new technologies.
Next-generation ERP building is a complex project that integrates a company’s core business processes, and a thorough testing process is essential to ensure stable system operation.
LG CNS operates a dedicated testing organization to enhance quality throughout the entire ERP building process and shorten project timelines, with area-specific testers conducting rigorous unit testing using standardized test templates developed based on LG CNS’s building and operation expertise. During this process, defects are identified and resolved in the pre-integration testing phase, helping ensure stable development quality. In addition, by using the ERP test automation solution PerfecTwin to replicate actual user workflows, LG CNS secures large volumes of transactional data from the existing ERP system and automatically executes them in the new system to thoroughly verify functionality and data consistency, thereby reducing manpower and resource requirements in the testing phase.
LG CNS manages and provides a suite of ERP assets, including methodologies, repositories, and tools, accumulated through user journey experiences across all ERP domains. In the building phase, productivity is increased and quality is ensured by automating repetitive tasks using AI-based automation tools such as EasyOps.AI and the Data Migration Accelerator (DMA). These tools are also flexibly scalable and applicable to various system environments and business requirements, helping shorten ERP building timelines and improve system stability.
Easy SCI.AI: Automated Source Code Validation
Easy SCI.AI quickly verifies compliance with development standards through automated source code validation, reducing the cost of previously manual processes.
Easy Note.AI: Automatic Code Comment Generation
Easy Note.AI automatically generates code comments required for a smooth transition from the building phase to operations, helping shorten the handover period and stabilize the system earlier.
Easy Doc.AI: Automatic Generation of Operation Manuals and Design Documents
Easy Doc.AI automatically generates the operation manuals and design documents required during the post-building operation phase by interpreting source code. This improves the accuracy of operational deliverables and reduces the time and cost required for documentation.
DMA: Automated Data Migration
DMA is a solution that drives project quality innovation by addressing inefficiencies in manual tasks and personal script-based approaches through its GUI, automation functions, and dashboard capabilities across the entire data migration process.
It provides a design repository for data and field mapping, which shortens the design period and improves quality, and secures data quality through rule-based data transformation automation. The dashboard also allows for tracking project progress and quickly identifying bottlenecks in the data migration process.
Providing Technical Enhancement Services that supplement SAP’s basic support and address client-specific IT operational needs
Providing efficient support through a Global Delivery Center staffed with SAP experts and backed by global ERP operation expertise
Providing cost-effective, high-quality services through tailored operational models and AI-powered solutions
Providing AI-powered intelligent ERP operations, DX acceleration, and continuous innovation
As the need for direct communication and collaboration between SAP and clients grows after SAP Cloud ERP implementation, companies lacking experience often struggle with system optimization, rapid issue resolution, agile system updates in response to technical changes, and support for client-specific requirements.
LG CNS has a team of experts with extensive operational experience across both on-premises and cloud-based ERP systems, and through our global strategic partnership with SAP, LG CNS provides Technical Enhancement services that extend beyond SAP’s standard operational support by offering client-specific services such as custom monitoring, dump analysis and performance tuning for Customer Bolt-On (CBO) areas, and integration with related ERP systems. This enables clients to significantly reduce their operational burden and focus on high-value core tasks.
| Component | Description |
|---|---|
| System and Platform Management | Operation and maintenance of ERP systems, technical support, and resolution of incidents and issues. Includes management of incidents, failures, releases, configurations, changes, capacity, performance, and security. |
| Client-Specific Monitoring | Professional monitoring services that address the limitations of PCE, which does not support detailed OS and DB monitoring, while ensuring system and database performance and availability. |
| System Improvement Consulting | Task-based consulting provided by domain experts (BC, TA, DBA) to improve the system, offering the best quality at a cost-effective rate compared to SAP CAS. Includes system diagnostics, data migration, and upgrades. |
| Problem Resolution and Support | Assignment of dedicated personnel and direct communication with SAP to provide fast issue resolution. |
Easy CBO
Easy CBO manages the full lifecycle of CBOs, from creation to utilization and closure, and optimizes the scale of operations by analyzing usage patterns and compiling usage status reports that include both active and inactive CBOs. This improves database performance, reduces system load, and lowers the overall cost of optimization.
Easy Monitoring.AI
Easy Monitoring.AI provides automated monitoring to detect system errors in advance, identify issues in runtime, enterprise application integration (EAI), and queues, and manage appropriate follow-up actions. It also performs root cause analysis and offers resolution suggestions using generative AI, while sending alerts for abnormal behavior, and through these combined capabilities, helps eliminate the risk of system failures before they occur.
Easy Early Warning Check
Easy Early Warning Check proactively detects data that is likely to cause errors, failures, or minor inquiries and provides alerts that include both potential causes and suggested resolutions. It registers SQL queries by data item for anticipated issues, and manages detection cycles and response plans based on the severity of associated risk levels, generating alerts accordingly to prevent potential system failures.
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Localized ERP operations are essential for companies entering overseas markets. LG CNS has built a global delivery framework to provide services tailored to each region’s needs. Through our delivery centers equipped with local infrastructure, we form dedicated support teams and deliver customized ERP operations tailored to the specific needs of each region around the world. English-based communication also enables smooth and efficient overseas collaboration.
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To ensure stable performance and quality, LG CNS leverages automation-based quality management solutions. EasyOps.AI performs source code analysis, generates comments, and validates critical syntax rules to maintain quality standards, and only systems that meet these standards are released into production.
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LG CNS, an SAP RSSP, provides proprietary training materials for SAP ERP. The curriculum includes module overviews, six key modules, and 77 courses. Additional online courses cover ABAP programming, S/4HANA updates, and new SAP technologies. On-site user training is also available upon request.
