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Digital Customer Experience

LG CNS uses DX technologies
to innovate customer experiences
in a digital environment.

CDP is,
The most essential CX DATA solution for improving
customer experience and enhancing marketing competitiveness
based on customer data.

Customer Data Platform,
the most core Data Solution to improve CX and strengthen Marketing Competitiveness

Introducing overall structure of LG CNS CDP solution

LG CNS CDP solution is a customer data-based platform that automatically integrates scattered customer data to easily analyze customer situations.

Introducing core features of LG CNS CDP solution

The core function of the CDP solution focuses on customer understanding and experience through integrated customer data,
supporting enhanced customer experience and improved marketing effectiveness based on detailed segment analysis.

Explore the benefits of leveraging CDP solution.

The six core features of CDP solution help you quickly understand your customers and maximize marketing effectiveness quickly and easily.

Use cases for LG CNS CDP solution

  • Real-time marketing to
    nurture potential customers,
    improve campaign conversion,
    and boost customer loyalty across online and offline stores.

  • Integrated multi-channel data
    for personalized marketing
    based on a single customer view

  • Create/utilize self-features based on data from various sources to enable data-driven marketing

  • Established global CDP
    standards based on customer
    data for D2C business growth and expansion to overseas subsidiaries.

  • About the CDP solution

    Learn more about ‘CDP Solution’ services through our brochure.

    Download

Contact solution experts
at LG CNS directly.

Contact us