Information on Collection and Use of Personal Information concerning LG CNS Privacy Policy (Inquiries)
The personal information collected and used by LG CNS Co., Ltd. (hereinafter referred to as the ‘Company’) is information that requires the consent of the person in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. I agree to the Company’s collection and use of my personal information.

1. Items of personal information to be processed
– Input items: Name, contact information, email, organization, job grade
– Automatic collection items: IP address, cookies, date and time of visit, service usage records

2. Purpose of processing and using personal information
The collected personal information is processed for the following purposes.
– Provision of information and guides (responses) on customer inquiries and status management
– Facilitation of communication between executives and employees and work processes to answer customer inquiries

3. Consigned provision of personal information
In order to improve the service, the Company consigns personal information as follows, and stipulates necessary matters (prohibition of handling personal information for purposes other than the purpose of consigned business, restrictions on re-consignment, measures to ensure security, etc.) so that personal information can be safely managed during consignment contracts in accordance with relevant laws and regulations. When the consignee changes, the Company will disclose the changes through this Privacy Policy without delay.

1) Consigned company name: Amazon Web Service
– Consigned duties and purpose: Data storage and system operation
– Personal information items: All personal information collected in the process of providing services
– Period of retention and use of personal information: Retention until destruction of personal information is requested or the expiration date

2) Consigned company name: Oracle Corporation
– Consigned duties and purpose: Transmission of marketing information for which user’s information has been provided, data storage and Eloqua solution management
– Country of transfer of personal information: USA
– Items of personal information to be transferred: All personal information collected in the process of providing services
– Date and time of transfer of personal information: When information is entered for service use
– Method of transfer of personal information: Storing personal information in the Oracle cloud computing environment
– Period of retention and use of personal information: Retention until the expiration date

4. Processing and retention period of personal information
After the purpose of information collection and use is achieved, the information is destroyed without delay. However, the following information is retained for the specified period for the reasons listed below.

– All personal information input items are retained for 36 months, after which all information is destroyed.
– Other personal information is retained for the consented retention period if prior consent is obtained individually from the user for the retention period.
– Any individual who wishes to have their personal information destroyed can direct their request to webmaster@lgcns.com for immediate processing.

5. Restrictions on use
Some services may be restricted for users under the age of 14.

*For details on the Collection and Use of Personal Information, please refer to the available on the LG CNS website (www.lgcns.com).